Conveyancing

For most of us, buying a house is the biggest investment we will ever make in our lifetime. Although buying a house is an exciting event, it can also be a daunting process with all the steps and paperwork involved. At Aequus Solicitors, we take the pressure off you whilst you concentrate on less stressful decisions like; the colour of your carpet..

Commissioners for Oaths

In some situations, the authenticity of certain documents require confirmation whilst in others, an oath or declaration needs to be made. At Aequus Solicitors, we are able to support you in these situations.

Employment Law

Should the relationship between yourself and your employer go awry, we are there to smoothen things as much as possible.

Family Law

There are times in our family lives when we need legal help. Our experienced family solicitors are available day or night to get you  the help you deserve.

Immigration Law

We have a specialist team of immigration solicitors who will offer you the best possible advice and services. Whatever immigration needs you may have; We can help!

Landlord and Tenant

Whether you are a tenant or a landlord; things can sometimes go wrong. We are here to help you solve whatever legal problems you may have. Our team of experts will be more than glad to be of help.

ABOUT

Aequus Solicitors

For us, justice is not an abstract term. It’s something we create every day, for everyday people.

We’ve all heard the expression: “everyone deserves a fair day in court”. A person’s wealth or legal knowledge should not have anything to do with their right to justice. You need people who know the system, the jargon, and the rules so we can beat your opponents at their game and give you the outcome you deserve.

In a world of exploiters and the exploited, we fight for the exploited. In a battle between big shots and little guys, we’re with the little guy. When others care about the bottom line, we care about the top priority: you.

That’s why we come to work every day. It’s that simple…

PRICING

We offer an initial, no obligation consultation which can either be in person or by telephone. The cost is £150 excluding VAT but this can vary depending on the grade of the Solicitor or Caseworker.

Civil Litigation

Conveyancing (Residential)

Employment

Immigration

Family

COMPLAINTS PROCEDURE

Our commitment towards the provision of world class legal service remains unshakable. In the unlikely event you are not happy with out service, we will be grateful if you can tell us about it.

Mr. Ese Adams-Aliu is the firm’s designated Complaints Handling Partner and the person with responsibility to resolve complaints. He can be contacted at e.adamsaliu@aequussolicitors.co.uk or by post at Aequus Solicitors, 27 Waterloo Road Wolverhampton WV1 4BL. Making a complaint will not affect how we handle your case.

You can raise concerns with the Solicitors Regulation Authority.

Complaints Procedure

If you have any concerns about the way in which your matter is being conducted, please raise it in the first instance with the Caseworker or Solicitor with the conduct of your file. If the matter is not dealt with to your satisfaction, you may then ask that it be formally investigated under our Complaints Procedure.
 

1st Stage

If your concern has not been addressed to your satisfaction by the Case Handler or Solicitor with conduct of your file, then please write or email the firm Supervisor who will conduct an independent investigation of the complaint. You will find the Supervisor’s details in your initial paperwork or through your Case Handler. If you are unable to locate this information, you can contact our Complaints Team by emailing info@aequussolicitors.co.uk. Your complaint will be acknowledged within 7 days and a written response will be provided within 28 calendar days of the complaint being received.
 

2nd Stage

Should your complaint remain unresolved, it will, upon your request, be escalated to our dedicated Complaints Team led by Mr. Ese Adams-Aliu who is our Designated Complaints Handling Partner. The complaint will be reviewed and further investigations may be carried out, if an assessment is made that it is necessary to do so. We will write to you within 28 calendar days of receiving your request and confirm our decision on same, carefully outlining our reasons. At this stage, we will give our final response to your complaint within 8 weeks.
We have decided not to adopt an Alternative Dispute Resolution. Should you wish to complain further, you should contact the legal Ombudsman.
 

Next Step(s) If We Are Unable To Resolve Your Complaint

The legal Ombudsman can help you if you feel we have not resolved your complaint.
Before taking on your complaint, the Legal Ombudsman will need to be satisfied that you have tried to resolve the complaint with us first.
The complaint must reach the Legal Ombudsman:
  • within six months of receiving a final response to your complaint and
  • no more than six years from the date of the act/omission; or
  • no more than three years from when you should reasonably have known there was cause for complaint
For more information about the Legal Ombudsman, please use the following details:
Website: www.legalombudsman.org.uk
Phone: 0300 555 0333 between 9am and 5pm
Email: info@aequussolicitors.co.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
 

 

CONTACT US

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